Terms and Conditions

Thank you for visiting our website Boletoguru, www.Boletoguru.com.

PRIVACY POLICY

This document defines the policies and practices that Boletoguru ("Boletoguru") uses to protect your personal information. Our goal is to safeguard the personal information you provide every time you contact us or browse our website ("Site"). By visiting or using our site, you signify your agreement with our policies and practices.

Boletoguru may update this "Privacy Policy" in the future. You can find out when this Policy was last reviewed in the "Last Updated" legend located at the top of the page. Any changes to our "Privacy Policy" will become effective as soon as the revised version is published.

WHAT GENERAL INFORMATION DO WE COLLECT?

In General, We receive and store any information you enter on our website, as well as provided via telephone, fax, or other means of communication. This information may include personally identifiable information such as your name, phone number, postal code, email, and, in some cases, billing information such as credit card number, cardholder name, and expiration date (personal information). We may also require information about your travel preferences, including special meal requests, seat selection, frequent traveler program, and hotel, car rental, and ticket options. You may choose not to provide us with this information, but some information about you is generally required to register as a member; purchase products or services; complete a traveler profile; participate in surveys, contests, or lotteries; ask questions; or initiate transactions.

Passenger Information: When you conduct travel or other transactions for someone else through Boletoguru, we will request personal information and travel preferences from that individual. You must obtain that person's consent before providing it to Boletoguru and inform them that any access to view or change the information (of that person) will only be possible through your account.

Information from Other Sources: We may also periodically obtain information about you from our business partners and independent third-party sources, and then add it to our information bank. Examples of information we may receive include updated shipping and billing addresses, which we use to correct our records and facilitate the proper delivery of travel information; and demographic information, which we use to better understand your purchasing potential and preferences.

Automatic Information: We automatically collect information from your computer when you visit our website. For example, we collect your IP address, web browser software (such as Netscape Navigator or Internet Explorer), and referring website. We also collect information about your online activity. One of our goals in collecting this information is to help personalize your experience.

"Cookies" and other Web Technologies: When you visit our site, we may assign a "cookie" to your computer (a small, unique text file identifier). For example, every time you access your Boletoguru membership, we record your member ID and the name associated with that account in your computer's "cookie" file. We may also record your password in this file if you checked the "save this password for automatic login" box. Please note that member IDs, passwords, and any related data (including these "cookies") are encrypted for security purposes. You can always choose not to receive a "cookie" file by enabling your web browser to reject "cookies" or to alert you before accepting a "cookie." Please note that if you reject Boletoguru's option to accept "cookies," you may not have access to the many travel tools Boletoguru offers.

Information Collected by Third-Party Advertising Companies: These advertising companies, such as those we use to place our own advertisements on the Internet, may use "cookies" and other methods to measure the effectiveness of their advertisements; analyze, modify, and personalize advertising content on Boletoguru and other websites; and provide ads and services that interest you. We do not have access to or control over the "cookies" or other features they use, and the information practices of these advertisers are not covered by the Privacy Policy.

HOW WE USE YOUR INFORMATION

Boletoguru uses sensitive billing information such as the cardholder's name, credit card number, and expiration date to complete the travel purchase you have made. We use other information about you for the following purposes: To provide you with the services and products you request, provide you with travel information and updates, manage your account (including billing processing and travel notifications), communicate with you in general, respond to your questions and comments, measure interest, and improve our products, services, and website, notify you about our special offers and products or services that may interest you, personalize your experience; reward you as part of any recognition and reward program (in which you chose to participate), request information as in surveys, resolve disputes and/or issues, collect charges, prevent potentially illegal or prohibited activities, reinforce our "Terms of Use," and provide descriptions of the point of collection.

WHO DO WE SHARE INFORMATION WITH?

Boletoguru may share your information with the following entities: Providers, such as hotels, airlines, cruises, or car rental companies; with activity providers as well who may fulfill your travel reservation. All services provided by a third-party company through Boletoguru are described as such. We do not share your email with these providers unless they need it to complete the travel reservation made through Boletoguru, and we restrict the use of that information for this sole purpose. We do not place limitations on our providers' use or disclosure of your other personal information; so we encourage you to review the privacy policies of any travel provider whose products you have purchased through Boletoguru. Please note that these providers may also contact you for information about you or your travel reservation. Third-party providers that offer services or functions on our behalf, including credit card processing, customer service, marketing, and fraud prevention. These companies have access to personal information necessary to perform their functions, but are not allowed to share or use it for any other purpose. Business partners with whom we may partner to offer products or services, You may notice that a third party is involved in a product or service you have requested because their name will appear alongside ours. You choose to access these optional services, and we may share information about you with these partners, (including your personal information). Please note that we do not control the privacy practices of these providers, partners, or affiliates; we recommend that you review their practices before deciding to enter your personal information.

We may also share your information: In response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims or as otherwise required by law. In these cases, we reserve the right to raise or waive any legal objection or right available to us. When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activity; to protect and defend the rights, property, and safety of Boletoguru, our customers, and others; and in connection with our "Terms of Service" and other agreements. In connection with a corporate transaction such as a divestiture, merger, consolidation, or sale of assets. We also share aggregated or anonymous information with our partners, including investors and advertisers. For example, we may tell our advertisers the number of visits a website receives or what the most popular vacation destinations are. This information does not contain any personal information and is used to develop content and services that we hope you will find interesting.

What Are Your Options Regarding the Use of Collected Information?

You can provide us with the necessary information for us to offer you the requested travel products and services, in accordance with the terms defined in Boletoguru's "Privacy Policy" and "Terms of Use."

You can choose not to provide us with this information, although it may be necessary to make travel purchases or to take advantage of certain functions offered by Boletoguru. The help section in most web browsers will tell you how to prevent accepting new "cookies," how to make the browser notify you when you receive a new "cookie," or how to disable "cookies" altogether. Please note that if you refuse to accept these Boletoguru "cookies," you may not be able to access certain portions of our website.

How We Protect Your Information

We want you to feel confident when using Boletoguru to plan and purchase your travels, so we are committed to protecting the information we collect. While no website can guarantee total security, we have implemented physical, administrative, and technical procedures that help protect the personal information you entrust to us. For example, only authorized personnel are allowed access to personal information, and they can only use it for permitted business purposes. In addition to this, we encrypt sensitive personal information when transmitting it between your system and ours; we also use firewalls and intrusion detection systems to help prevent unauthorized access to your information.

Children's Privacy

Boletoguru does not sell travel or services that can be purchased by children. If a child under the age of 13 sends us personal information, we will use that information only to respond directly to that child, informing them that they must have parental or guardian authorization before receiving their personal information.

External Links

If any part of the Boletoguru website links you to another website, that portal does not operate under our privacy policies. We recommend reviewing the privacy statements on those other websites to understand their procedures for collecting, using, and disclosing personal information. If you have any questions about our Privacy Policy (or your travel planning and purchase), please write to us at: hola@boletoguru.com

Identity Theft

We do not request or will ever request your credit card information, login name, or password through an insecure communication (solicited or unsolicited) such as by phone or email. We will only call or email you in response to a service request. Identity theft and the practice known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about "Phishing," you can visit the "OnGuard" page at onguardonline.gov/phishing.html, or the Federal Trade Commission at www.ftc.gov/spam.